Our Books

See the whole system

Designing Customer Experiences with Soul

How to Build Products, Services and Brands that People Genuinely Love

In this book, best-selling authors Simon Robinson and Maria Moraes Robinson explain step by step how you and your teams can develop long-lasting and more rewarding relationships with your customers and clients.

Using case studies and worked examples, the authors present the Customer Centricity Strategy Framework, which they developed to help everyone in your organisation fully engage with your customer experience and transform your business performance.

Deep Tech and the Amplified Organisation

Deep technology is changing our world.
The challenge is how to adapt.

Deep Tech and the Amplified Organisation is an indispensable guide for leaders, designers, technologists, entrepreneurs and investors who are seeking to rise to the challenge of creating transformation that matters.

5/5

Holonomics:
Business Where People
and Planet Matter

A Powerful Antidote to Today's Dominant Culture

Businesses around the world are experiencing rapid changes in the economy and society. This book discusses how business leaders and managers can respond to these changes in innovative ways, developing strong cultures, trusting people and by utilising high quality communication.

5/5